

Title
What your PMO tracks vs. what the business actually needs.
Abstract
The presentation reframes the work of the PMO and portfolio community around the outcome that matters most: realizing measurable business value. Projects, products, services, and other investments are not ends in themselves; they are vehicles for advancing strategy, improving performance, and creating meaningful outcomes for customers, employees, and stakeholders.
Participants will see why reliable data, transparent governance, purposeful prioritization, and outcome measurement are essential - not simply to report activity, but to make better investment decisions.
Most importantly, it emphasizes that transformation is people first, process next, and technology last. Value Delivery succeeds when leaders build organizational adoption, create shared accountability for outcomes, and continually learn from performance, value, and strategic alignment. The central message is clear: we do not exist to manage projects - we exist to enable the organization to invest, adapt, and deliver value with confidence.
Presenter
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Erich Kissel, MS